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Frequently Asked Questions

Not necessarily, but if you are on this website, you have most likely been directed here from your group/organization's store admin. Certain stores have requested that their buyers have a registered account in order to make a purchase and your store admin will have told you beforehand.

If you're unsure, contact the admin for the store. Always feel free to use the Contact form for more information.

Order payments are processed through PayPal. You do not need a Paypal account in order to make your payment . Paypal accepts most common cards such as Visa, Mastercard, etc. and none of your personal information is seen by MyGear.

Please use the Contact form if you run into problems.

Shipping options and pricing are displayed at checkout. Most smaller orders ship by USPS; some larger orders may be UPS. Since wee are located in the center of the USA, and most shipments will arrive within 3 days. You will receive tracking info when it ships. International shipping is not available at this time.

Please use the Contact form if you have questions.

Most orders ship within 2-3 business days. Custom orders may take up to 2 weeks. Due to supply chain issues and shipping processes beyond our control, we cannot guarantee arrival of any order.

If you have a special circumstance and would like express shipping, use the Contact form before completing your checkout.

We want you to be happy with your purchase. Due to the personalized nature of the merchandise on this site, no returns can be accepted with the exception of production errors. However, exchanges can be made due to wrong size or color received as long as the item has not been worn/used and is in good re-sellable condition. Buyer will pay any return shipping and will be invoiced for replacement ship cost.

Determination of any exchange/return must be made before we will accept the item(s).  Use the Contact form with a description of the issue within 1 week of receiving your order. We will contact you within 48 hours.

Notification Module
"Due to supply chain issues beyond our control, substitutions of equal quality and/or shade of color may be made in order to fill your order as quickly as possible. Please be aware that this may affect production/shipping time. We will keep you informed by email of any major changes in the progress of your order. Contact us if you have any questions. Thank you for your understanding"